Privacy Policy
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1. Introduction
The Clinicians' RoadMap ("we", "us", "our") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal data when you use our website https://thecliniciansroadmap.com (the "Website") and our services.
This policy is written in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
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2. Who We Are (Data Controller)
For the purposes of data protection law, the data controller is:
The Clinicians' RoadMap
Website: https://thecliniciansroadmap.com
Email: info@thecliniciansroadmap.com
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3. Our Services
The Clinicians' RoadMap provides an online live “Teach the Teacher” course aimed at clinicians. We only collect personal data that is necessary to deliver and improve this service.
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4. Personal Data We Collect
We may collect and process the following categories of personal data:
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4.1 Information You Provide to Us
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Name
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Email address
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Professional role or background (if provided)
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Booking and course registration details
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Communications sent to us by email
4.2 Technical Data
When you use our Website, we may automatically collect:
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Internet Protocol (IP) address
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Browser type and version
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Device type
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Operating system
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Date and time of access
4.3 Payment Information
Payments are processed via third-party payment providers. We do not store or process full payment card details ourselves.
5. Lawful Bases for Processing
Under UK GDPR, we rely on the following lawful bases to process your personal data:
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Contractual necessity – to provide the course you have booked
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Legitimate interests – to operate, improve, and secure our Website and services
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Legal obligation – to comply with financial or regulatory requirements
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Consent – where you have explicitly opted in (e.g. optional communications)
6. How We Use Your Personal Data
We use your personal data to:
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Deliver and administer our online live courses
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Communicate with you about bookings, updates, or support queries
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Manage payments and refunds
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Improve the quality and functionality of our services
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Maintain website security and prevent misuse
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Comply with legal and regulatory obligations
7. Data Sharing
We do not sell or rent your personal data.
We may share your data only with:
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Trusted service providers (e.g. website hosting, video conferencing platforms, payment processors)
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Professional advisers (e.g. accountants) where necessary
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Authorities or regulators where required by law
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All third parties are required to respect the security of your data and to process it in accordance with UK GDPR.
8. International Data Transfers
Some of our service providers may be based outside the UK. Where personal data is transferred internationally, we ensure appropriate safeguards are in place, such as:
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UK adequacy regulations
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International Data Transfer Agreements (IDTAs)
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Standard contractual clauses
9. Data Retention
We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, including:
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Course administration and support
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Legal, accounting, or reporting obligations
When data is no longer required, it is securely deleted or anonymised.
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10. Your Rights Under UK GDPR
You have the right to:
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Access your personal data
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Request correction of inaccurate or incomplete data
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Request erasure of your data ("right to be forgotten")
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Restrict processing of your data
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Object to processing based on legitimate interests
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Request data portability
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Withdraw consent at any time (where applicable)
To exercise any of these rights, please contact us at info@thecliniciansroadmap.com.
11. Cookies
Our Website may use cookies or similar technologies to ensure proper functionality and to analyse website usage. You can control cookies through your browser settings. TWIPLA is a website analytics service that measures traffic on our website and collects general information from our website visitors. We create statistics to improve the experience of our website visitors. We never use cookies for this purpose. As a website operator using TWIPLA to conduct reach measurement, we may process information about the device you are using and its characteristics, information about technical characteristics of the website visit, the number of page visits and statistically relevant behavior of our website visitors. The technology does not use the collected data to identify individual visitors or to match the data with additional information about an individual user.
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12. Data Security
We take appropriate technical and organisational measures to protect personal data against unauthorised access, loss, alteration, or disclosure.
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13. Children’s Data
Our services are intended for professionals and are not directed at children. We do not knowingly collect personal data from individuals under the age of 18.
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14. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page.
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15. Complaints
If you are concerned about how we handle your personal data, please contact us.
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16. Contact Us
If you have any questions about this Privacy Policy or how we process your data, please contact: