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Terms & Conditions

Welcome to The Clinicians' RoadMap (“we”, “us”, “our”). These Terms & Conditions govern your use of our website thecliniciansroadmap.com (the “Website”) and any services, courses, coaching, or digital content offered through it (collectively “Services”). By accessing or using the Website or Services, you agree to be bound by these Terms. For the purposes of these Terms, the Website includes both thecliniciansroadmap.com and our online learning platform at learn.thecliniciansroadmap.com. If you do not agree with any part of these Terms, you must not use our Website or Services.

You can contact us at:
📧 info@thecliniciansroadmap.com

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1. About Us

The Clinicians' RoadMap provides live online and self-paced educational courses designed to develop teaching skills among healthcare professionals.

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2. Use of the Website
2.1 Eligibility

You must be at least 18 years old to participate in our courses. By using the Website or Services, you confirm that you are legally able to enter into this agreement.

2.2 Acceptable Use

You agree to:

  • Use the Website and Services only for lawful purposes and in a professional manner.

  • Not interfere with the operation, security, or functionality of the Website.

We reserve the right to restrict access or cancel bookings at our discretion if these rules are breached.

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3. Intellectual Property

All content on the Website and in the courses — including text, videos, slides, downloadable materials, and course content — is protected by copyright and other intellectual property rights owned or licensed by us.

You may access and use course materials for your personal educational use only. Copying, sharing, reproducing, selling, or distributing materials without written permission is strictly prohibited.

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4. Payments, Fees & Refunds
4.1 Payments

Payment for courses must be made in full at the time of booking or enrolment through the payment methods available on our Website or designated online learning platform.

4.2 Refunds & Cancellations

Refunds and cancellations are governed by our Refund Policy, available on the Website.

 

5. Course Delivery & Access Terms

  • Our live courses are delivered synchronously through online video conferencing platforms, while our self-paced courses are delivered asynchronously through our designated online learning platform.

  • Self-paced course access is provided for 100 days from enrolment, allowing learners to complete the programme independently during this period.

  • You are responsible for ensuring you have the necessary internet connection, device, and software to access the course.

  • Live course sessions are interactive and require synchronous participation. Unauthorised recording or distribution of live sessions is not permitted.

  • Access to course materials is limited to registered participants and may be withdrawn if misuse occurs.

 

6. Certification & Accreditation Policies

  • Certificates are issued upon successful completion of the relevant course requirements. Live course certification requires attendance and completion of the mandatory feedback form. Self-paced certification requires completion of all modules and associated reflective activities. Learners completing the optional assessed assignment receive separate certification upon successful assessment.

  • Certification indicates attendance and engagement but does not confer professional licensure.

  • Any claims regarding course accreditation or recognition will be explicitly stated on the course description.

 

7. Testimonials & User‑Generated Content

  • Testimonials featured on our Website or promotional materials were collected from participants who previously attended the same or similar courses with our facilitators.

  • By providing feedback or content related to your experience with our courses, you grant us a perpetual, royalty-free, non-exclusive licence to use it for promotional purposes.

  • We reserve the right to moderate, edit, or remove user-generated content that is inappropriate or violates copyright.

 

8. Feedback & Support

  • For any feedback, queries, or technical support related to courses or the Website, please contact us at info@thecliniciansroadmap.com

  • .Support is provided for access to courses and technical issues; we cannot provide personal or professional advice outside the scope of the course.

 

9. Disclaimer & No Guarantees

The information and training provided through our Website and Services are for educational purposes only. We do not guarantee specific results, outcomes, or professional advancement as a result of participation.

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10. Limitation of Liability

We do not accept liability for any loss or damage that may result from your use of the Website or Services, including any indirect, incidental, or consequential losses, to the fullest extent permitted by law.

 

11. Third‑Party Links and Resources

Our Website may contain links to third-party websites for convenience. We do not control these sites and are not responsible for their content, practices, or privacy terms.

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12. Privacy and Data Protection

Your personal information will be collected and processed in accordance with our Privacy Policy. By using our Website or Services, you consent to our collection and use of your data as outlined in that policy.

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13. Changes to These Terms

We may update these Terms at any time by publishing the updated version on the Website. Your continued use of the Website or Services after changes are posted constitutes acceptance of those updates.

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14. Governing Law & Jurisdiction

These Terms are governed by the laws of England and Wales. Any disputes arising from them or your use of the Website will be subject to the exclusive jurisdiction of the courts of England and Wales.

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